Maintenance services

Your company can't go an hour without a well-functioning network. With many customers operating 24/7, we know that like no other. Servers, PCs and peripherals are essential for communication between your staff, customers and suppliers. It is therefore important that the systems and the network are properly managed. Let this be our speciality! Whether you need to install a new server or create a new user, FreshPortal Solutions will do it. And we do it well.

We deliver and maintain business networks from A to Z. We offer a total package with one point of contact for all ICT matters. In short: We take care of you!

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Network management

Networks

Configuration and management of your network, from servers to endpoints, from printers to telephony. We also take care of the complete migration from, for example, an old Windows Server version to a newer version, possibly in combination with a (partial) migration to the cloud and migration of your software. We have in-house expertise in a wide range of administrative software, ERP software and sector-specific software, such as for the flower/plant and AGF sectors.

System management

Maintenance

We believe in staying ahead of problems. That is why we believe proactive maintenance is so important. As part of your maintenance contract, we monitor various matters, such as your internet connections. This way, we often already know that there is a problem with a connection while you might not even notice it yourself.

If something does go wrong, we will of course help you back on track. In accordance with our Service Level Agreement, we are ready for you in no time, 24/7 and 365 days a year. Our emergency number is at your disposal.

A maintenance contract will certainly suit your company: from small to large, from maintenance and remote support to periodic support at your location.

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Helpdesk

Remote assistance

In the event of a problem, our helpdesk will be happy to help you remotely. We call this remote support. Our helpdesk can take over your computer with your permission. If we really can't solve the problem over the phone, we will arrange for someone to visit you. Our Customer Portal gives you insight into the registered support tickets and you can follow the status and respond.

Stand out from the crowd

Your company is unique, and FreshPortal gives you all the tools to ensure you provide a remarkable work experience.
Talk to our team to find out how.