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New FreshPortal handheld

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New FreshPortal handheld

FreshPortal Software also continues to innovate in terms of hardware. The software has various modules that can also be used on a mobile handheld. Think of Cash & Carry and line driver sales, but also product management, inventory control and WMS-related logistics operations, such as working with stock locations and order picking. 

The familiar handheld, for years in use all over the world, with growers, importers and exporters, but also with wholesalers and line drivers, needed replacement. The main reason was the end-of-life of the hardware and the anticipation of future developments. 

The new handheld, now based on Android, is delivered as a complete product by FreshPortal Software, with its accessories, configuration and support. After a test period with several customers, it is now in full use and the experiences are very positive.

Thus Rick Meeuwsen of Zalam from Ede indicates: "The new handheld is faster, more reliable and has a much better scanning module and battery capacity, allowing us to use FreshPortal even better for sales in our Cash & Carry." Employees at Zalam use the handheld to record customer orders and logistics operations, among other things. "We are now in the process of redesigning order picking so that we can work even more efficiently, which is well needed due to the rapid growth of our online sales. After the entry check, we scan the batches at a location and a logical walking route is used when picking the online orders. We have a large and diverse assortment, so this saves a lot of time searching for products and prevents errors." 

 

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The new FreshPortal handheld in use at Zalam in Ede.

 

Unburdening through Mobile Device Management
Once again, FreshPortal will manage these new handhelds entirely remotely. Jeremy Voorn, support and implementation employee at FreshPortal and involved in the introduction of the new handheld: "This means that, if necessary, we can remotely access logs and other hardware-related issues of the devices in use at the client. We can also update the scan app and provide remote support to users if necessary, for example to remotely explain a handheld module or watch it during the process and be able to make optimizations based on that." Unburdening the customer through MDM is part of the FreshPortal handheld module. 

Announcement end of support for Apple handhelds
Support on Apple handhelds will end on September 1, 2024. This means that after this date these handhelds may no longer function properly and we can no longer offer support on them. New customers have already been provided with the new Android handhelds for several months, but existing customers will also have to switch over in the coming months. A mailing will be sent about this.

About Zalam
Zalam is a skilled wholesaler of fresh cut flowers, cut greens, dried flowers, silk flowers, decorative items and home accessories. FreshPortal's ERP software is used for Cash & Carry sales from the wholesaler in Ede. Purchases can also be made online via the FreshPortal online store, linked in real time to the ERP, or by mail and via the purchasing service (commission agent).

 

More information: www.zalam.nl