Grandiflora is a leading import and export company specializing in the export of green and cut flowers from Italy. For several years now, Grandiflora has been an enthusiastic user of FreshPortal Software which is used to process orders received through the online store. A piece of customization has ensured that exporting accounting data to the Italian software also runs smoothly and the FreshPortal software can be fully utilized for invoicing. This tastes like more and Grandiflora is ready for the next step in automating business processes for company-wide inventory management.
Danilo Ludi
"As one of the largest flower import and export companies on the Ligurian Riviera, Grandiflora has been in business since the 1990s" explains Simona Ludi. "Founder is Danilo Ludi and he has ensured that Grandiflora has achieved a position as a market leader. Partly thanks to our main activity, selecting local products from trusted suppliers, guaranteeing the highest quality and freshness. Universo Trasporti SRL, the transport company specializing in ornamental cultivation and also founded by Danilo Ludi, also contributes to Grandiflora's success. It currently has some forty refrigerated vehicles on the road with double drivers on routes from Italy to the Netherlands, Belgium, Germany, France and vice versa. A logistics base in Taggia (Imperia) and sorting points in Cuneo and the Netherlands ensure optimal delivery time and maximum efficiency in serving our customers."
Simona Ludi
Simona, who is actively engaged in sales for most of her work, continues that Grandiflora has been using the FreshPortal Software system for several years. "We are still very happy with it, even though we only have half of the software capabilities in use of what we ultimately want to achieve with it. Right now, the FreshPortal software is primarily important to us for creating invoices, retrieving orders, creating packing lists and receiving orders through the Web shop."
Remote solutions
"The software has also given us another innovative and easier way of working. Among other things, this has allowed us to make more steps in the same amount of time. Where FreshPortal sets us apart is that the employees who help us, even if they are in another country, always know how to solve problems. Our next challenge is company-wide inventory management. We are thinking of registering all incoming purchase goods, labeling them and then collecting the orders. With the overview of all incoming and outgoing deliveries, we will be able to anticipate stock levels even better in the future."